VitaLeads LLC, a DBA of Om for All, LLC ("VitaLeads," "we," "us," or "our"), operates the website vitaleads.io (the "Site") and provides B2B lead generation services to health and wellness clinics (the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our Site or engage with our Services.
1. Information We Collect
Information You Provide Directly
We may collect information you voluntarily provide, including:
- Name, email address, phone number, and business name
- Billing and payment information
- Information submitted through contact forms, intake questionnaires, or onboarding documents
- Communications you send to us (emails, chat messages, support requests)
Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address, browser type, operating system, and device identifiers
- Pages viewed, links clicked, and time spent on the Site
- Referring URL and search terms used to reach the Site
- Cookies, pixel tags, and similar tracking technologies
Information from Third Parties
We may receive information from third-party platforms we use to deliver our Services, including CRM systems, advertising platforms, analytics providers, and data enrichment services.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve our Services
- Communicate with you regarding your account, inquiries, or service updates
- Process transactions and send billing-related correspondence
- Generate and deliver qualified leads to our clients
- Analyze Site usage and optimize user experience
- Send marketing communications (where permitted and with your consent)
- Comply with legal obligations and enforce our agreements
3. Lead Generation & Data Practices
VitaLeads provides B2B lead generation services to health and wellness clinics specializing in areas such as GLP-1/weight loss, hormone therapy, and peptide therapy. In the course of our Services, we may collect, process, and share prospective patient or customer data with our clinic clients in accordance with our service agreements. We do not knowingly collect protected health information (PHI) as defined under HIPAA, and we are not a covered entity or business associate under HIPAA. Our clients are solely responsible for their own compliance with applicable healthcare privacy laws once lead data is transferred.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, analyze traffic, and serve targeted advertising. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.
We may use third-party tools including Google Analytics, Meta Pixel, and similar services that place their own cookies on your device.
5. How We Share Your Information
We do not sell personal information to unaffiliated third parties for their own marketing purposes. We may share information with:
- Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing, CRM, advertising platforms).
- Clients: Health and wellness clinics that receive lead data as part of our Services, subject to our service agreements.
- Legal & Compliance: When required by law, court order, or governmental authority, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
6. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time
- Request information about the categories of data we collect and how it is used
- Opt out of the sale or sharing of personal information (where applicable under state law)
To exercise any of these rights, please contact us at the information provided below. We will respond within the timeframe required by applicable law.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale or sharing of personal information. To submit a request, please contact us using the information below.
10. Third-Party Links
The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
VitaLeads LLC (DBA of Om for All, LLC)
Website: vitaleads.io
Email: [email protected]